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Technical support and user manuals


As well as selling the products we are also passionate about supporting them as well. We want you to get the most from your CCTV system, whether it be remote accessing a CCTV camera, being able to retrieve footage captured on your DVR recorder and so on. This section features a number of software downloads which we can use when giving help and advice to customers. We have chosen not to make it a secure page but you will probably need some help from us before downloading items from it.

If you are looking for help, advice or CCTV technical guides then have a look at our video tutorials, you could also have a read through our frequently asked questions.

HD Camera Guide
A guide to HD-TVI Cameras

SuperLive Plus User Manual
The user manual for the latest app which can be downloaded for free from either the
Apple Store or Google play store for both smartphones and tablets.

CCTV42 Hybrid HD-TVI 1080p DVR User Manual
The CCTV42 HD-TVI 1080p DVR Full User Manual including the 4, 8 & 16 Channel DVRs.

CCTV42 System2 Standard Definition DVR User Manual
The CCTV42 System2 DVR Full User Manual including the 4 & 8 Channel DVRs.

Outdoor PTZ Camera Instructions
This pdf gives instructions on how to install and configure our outdoor PTZ cameras.

Setting up the ANPR 3 Camera
A guide on how to set up the ANPR camera.

How to back up footage
A guide to backing up footage on a post-May 2017 DVR