Dear Matt and Henry
This is to say a big thank you to you both for all your hard work helping us to design and install our new CCTV system. I was quite nervous about it beforehand as I know that it is easy to get these things wrong and find that the cameras don't do what you intended them to do so it is great now seeing the whole system up and running and doing exactly what we wanted it to.
Like many other people who have given you rave reviews, I had looked at lots of websites in my hunt for someone who could help us get our CCTV going and I echo all the other comments about how good and helpful your website is. All the practical advice and videos really do answer virtually every question we could have had and make it easy for someone like me who knows nothing about these things to work out enough to set up the right system.
I was quite worried about ordering a CCTV system and then installing it ourselves without a professional installer watching over us but you were quite right in your advice that with all the information and help you give over the phone and on your website it really isn't difficult and any little problems are ironed out very smoothly. My builders/electricians were quite sceptical about it beforehand but by the time everything was installed and they could see how well it actually worked they were very impressed and asked me for your contact details for future jobs.
I love now being able to check on my iPhone when I am away from home and see what is going on outside our house and was very surprised how quick and easy it was to get everything up and running on our computers and phones once you had done your very efficient remote access bit (great fun to watch on the screen while you were doing it by the way).
It is also very impressive that you are both so available on the end of the phone to answer endless little questions and thank you both for your patience and being so quick to sort out each query.